In the context of electronic messaging, "spam" means [unsolicited, bulk or indiscriminate messages, typically sent for a commercial purpose]. We have a zero-tolerance spam policy.
Our messaging systems automatically scan all incoming [email and other] messages and filter out messages that appear to be spam. We may also report incoming email as spam. This can result in IP addresses and domain names being blacklisted.
Spam filtering issues
No message filtering system is 100% accurate, and from time to time legitimate messages will be filtered out by our systems. If you believe that a legitimate message you have sent has been filtered out by our systems, please advise the message recipient by another means. You can reduce the risk of a message being caught by the spam filters by:
- sending the message in plain text (instead of, or in addition to, HTML)
- removing any message attachments
- avoiding the terminology and text styling typically used by spammers and/or
- ensuring that your messages are scanned for malware before dispatch.
We provide a facility that enables users to send [email messages / private messages / [message type(s)]] to others. Users must not use our messaging facility or any of our other services to store, copy, send, relay or distribute spam. Full provisions concerning the use of our messaging facility are set out in [our website terms and conditions of use].
Receipt of unwanted messages from us
In the unlikely event that you receive any message from us or sent using our systems that may be considered to be spam, please contact us using the details below and the matter will be investigated.
We may amend this policy at any time by publishing a new version on our website.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
If you have any questions about this Anti-Spam Policy, the practices of this site, or your dealings with this site, please contact us at:
98 Bulgaria Blvd. 1680 Sofia, Bulgaria
359 2 427 5577
This document was last updated on August 25, 2014